FAQ

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

The order will be delivered in about 15 working days to all the metros and tier I cities, while for some pin codes it might take a little more time. In case of delay please connect with us on 8447026793.

 

HOW WOULD I KNOW IF MY ORDER IS PLACED?

You will get a confirmation mail of the placed order and will further notify you once it is dispatched from the warehouse.

 

WHAT HAPPENS IF MY SHIPMENT DOES NOT GET DELIVERED ON TIME?

In case the order does not get delivered within 15 working days, please connect with us on 8447026793. We will do our best to get it delivered for you at the earliest.

 

WILL MY AREA BE SERVICED BY YOUR LOGISTICS PROVIDER?

In case you want a confirmation on the pin code being serviced please connect with us on 8447026793

ARE THERE ANY SHIPPING CHARGES ON DELIVERY?

There are no shipping charges for orders in India. In case of international orders shipping charges are applicable.

DO YOU DELIVER OUT OF INDIA? 

Yes we do deliver out of India, and it generally takes 15-20 days, depending on the city, but there is no Cash on Delivery facility for international orders, also international orders are not eligible for returns and exchange.

 

ORDER CANCELLATION

HOW CAN I CANCEL AN ORDER?                             

To make a cancellation, Please contact customer support at 8447026793 within 24 hours from the time of order placed.

 

HOW DO I EXCHANGE A PRODUCT?

In case of Exchange, the exchanged product will be dispatched once the first ordered product is picked from your premises.

 

WHAT HAPPENS TO ORDERS WHERE PRODUCTS ARE RECEIVED IN DAMAGED CONDITION?

In that case, please place a return for the product from the below link. Once the return request is placed we will pick the product and refund the whole amount without any additional cost.

• place link
• For our records it is necessary to share a picture of the damage of the courier packaging on our return center.

 

WHAT SHOULD I DO IF I RECEIVE A DIFFERENT ITEM FROM THE ONE THAT I HAVE ORDERED?

Return can be placed at add link in case you receive a wrong order.

 

I HAVE REQUESTED A REPLACEMENT, WHEN WILL I GET IT?

You can exchange the product within 3 days of receiving it.

 

WHEN WILL I GET MY EXCHANGE PRODUCT?

Once the product is picked up from your premises the exchanged order will be dispatched and you will receive it within 15 working days.

 

HOW DO I CHECK THE STATUS FOR MY RETURNED ORDER?

For further information on your returned order, you can reach us on 8447026793

 

SIZING HELP

HOW DO I DETERMINE MY CORRECT SIZE? 

While placing your order you will find an option for the SIZE CHART on the product page which will give you the detailed information on sizes.

Click on it to ascertain your perfect size. You can connect with us on 8447026793 in case you need any information or help.

 

MY PAYMENT FAILED WHILE MAKING A PURCHASE. WHAT SHOULD I DO? 

We are easily approachable on phone on 8447026793 for any assistance. Connect with us and we will verify and get back to you at the earliest.